Frequently Asked Questions
Still unsure? Email us at support@celptips.com.
CELPIP (Canadian English Language Proficiency Index Program) is an English test used for immigration and citizenship in Canada. It assesses real-life English in Speaking, Listening, Reading, and Writing for immigration, work, and study.
We focus on short, exam-like tasks with clear timing, simple strategies, and quick feedback. You always know what to practice next and why it matters for your score.
Free includes limited trial lessons with essential tips. Pro unlocks full access to all content, unlimited practice tests, AI-powered detailed feedback, and progress analytics.
Our practice tasks are designed to follow CELPIP timing and question styles. However, the actual test format and interface may differ. We recommend familiarizing yourself with official CELPIP materials before test day.
Aim for 20–30 minutes: 1–2 Speaking/Listening tasks or a short Reading/Writing drill. Consistency beats long sessions.
Absolutely. We use simple language, sample answers, and step-by-step guidance so you can build confidence quickly.
Yes. The experience is responsive on desktop, tablet, and mobile. For recording tasks, use a quiet space and a stable connection.
Yes, if you used fewer than 10 tests within 7 days of purchase. Email support@celptips.com from your purchase email with your order ID (from your payment confirmation). We'll process eligible refunds within 5-10 business days.
Pro users get AI-powered scoring and detailed feedback aligned with CELPIP rubrics. You'll receive instant scores and specific guidance on what to improve for your next attempt.
Visit the Pricing page for plans and features. You can start free anytime and upgrade later.
Email us at [Click to reveal email] and we'll get back within 24–48 hours.
If you deleted your account and want to restore access:
• Try registering again using the regular sign-up form (not email login)
• Use the same email or a new address
• If that doesn't work, email us at [Click to reveal email] and we'll help restore your access within 24 hours.
• Try registering again using the regular sign-up form (not email login)
• Use the same email or a new address
• If that doesn't work, email us at [Click to reveal email] and we'll help restore your access within 24 hours.
Didn’t find what you need?
Email us at support@celptips.com. We typically reply within 24–48 hours.